This policy covers the Muslim Coach app and its web pages, run by Jasr Digital Company FZE (United Arab Emirates). Contact: privacy@jasrdigital.com.
1. The consumer health data we collect, and why
- Sport's health answers, given in the app's exercise section after you tap "I agree": whether you have pain, an injury, a health condition or a medical restriction; which ones, from a fixed list (diabetes, cancer, a heart problem or high blood pressure, a breathing problem, back or joint pain and where it hurts, recent surgery or an injury, a doctor told you to limit exercise, another illness, or not sure); whether you are being treated for cancer now; whether the person treating you has said you can exercise; chest pain, fainting, dizziness or shortness of breath in the last few weeks; whether you need seated or supported exercises; whether you are pregnant or had a baby in the last year (asked only of women, or of readers who skip the sex question, aged 18 to 59); and your sex, height and weight (each can be skipped). Your agreement is kept with them, with its date. Why: Sport uses them on your phone, by fixed rules, only to choose safer exercises and build the programme you ask for, and keeps them so that you do not have to answer again.
- The programme chosen from those answers: its level and start day, the exercises you left out ("It hurts") or made easier, and the day you said you felt unwell. Why: to give you that programme.
- Hajj and Umrah Preparation's answers, given after you tap "I agree": walking is hard, children, older people, a long-term condition or daily medicines. Your agreement is kept with them, with its date. Why: to show what to prepare for your journey.
- How these three are handled: each is kept in one file in the app's temporary ("cache") folder on your phone. Neither phone's backup includes that folder, and we never receive, see or can read these answers.
- Other things on your phone that may say something about health: from Sport, how active you are, your aim, your sessions (with whether you stopped early) and Sport's reminders; and today's water count. Why: to show your sessions and remind you. They stay on your phone; on Android they can also be copied into your own Google backup. We never receive them.
- What we do receive: when your phone downloads the Health or Sport section, or Sport's exercise pictures, our content site, run by Cloudflare, receives your IP address, the file's name (its section and language) and the time. The files are the same for every reader. The pictures are offered only once Sport has shown a programme, so a request for them shows only that a phone was given one, never an answer. "Get help" on Sport's urgent pages opens Emergency help, which downloads the emergency numbers file, the same for everyone, the first time it is needed. Why: only to deliver the file.
- Emails: any health details you choose to write to us. Why: only to answer you. We delete one with health details, and our replies to it, within three months of our answer; how long we keep emails in general is in our privacy policy.
2. Where it comes from
From you, on your phone; from your phone's download requests; and from your emails.
3. What we share
No health answer, programme or agreement is shared with anyone, Google included. Download requests are shared with Cloudflare, to deliver the file. Emails are shared with Google Workspace, which holds our mail.
4. Who receives it
- Cloudflare, Inc., which delivers our content (and uses request data to run and protect its network, under its own privacy policy).
- Google LLC, through Google Workspace, our email service.
- No affiliate: we have none that receives consumer health data.
5. Your rights, and how to use them
- On your phone: change your answers with "Change my answers" in Sport; delete them, and withdraw your agreement, with "Delete my Sport data" (on the first page of "Change my answers", at the bottom of Sessions done, and in Settings → Privacy and ads); remove Preparation's answers, and withdraw your agreement, with "Clear my answers"; or uninstall the app. We hold no copy of your answers, so there is nothing about them on our side to confirm, give you or delete.
- What we do hold (records of your downloads, your emails): to confirm that we hold it, see it and the list of the third parties who received it, delete it or withdraw consent, write to privacy@jasrdigital.com. We answer within 45 days. We may extend that once by 45 days, and we will tell you why within the first 45. This is free, up to twice a year.
- Appeal: if we refuse, reply to our decision. We answer in writing within 45 days, with our reasons. If we still refuse, we tell you how to complain to the Attorney General of Washington (atg.wa.gov) or of Nevada (ag.nv.gov).