Muslim Coach privacy policy

Version 1. This policy takes effect on the day it is published at this address.

Language. This policy is published in English and in Arabic. Both versions have the same force, and we keep them the same. If they ever differ, the version that protects you more applies.

This policy explains what the Muslim Coach app, and our web pages for it at apps.jasrdigital.com, do with information about you. Questions: privacy@jasrdigital.com.

The short version

• No account. No sign-in, no profile. Nothing you type in the app is sent to us.
• Your own data stays on your phone: your settings and position, what you read, your trips, your Hajj or Umrah journey, your Smart life records, your Sport answers (health answers included) and your zakat figures. We have no copy. Your phone's own backup can copy some of it to your own account (section 8).
• A few things leave your phone so the app can work: content downloads, the weather for an area about 11 km across, a point about 1 km from you to find your town's name, a search word for your maps app, and ads. Never your exact position.
• Ads come from Google AdMob: small banners and, now and then, a full-screen ad, never in the Qur'an. Google's software collects some information from your phone by itself, such as your IP address and device identifiers, even when ads are not personalised. Ads are personalised only if you say yes, and you can change that at any time (section 4). We never give it your position, your prayer times, what you read, or anything about your health.
• Made for adults. The app asks your age when it first starts, unless your app store gives it, and ads wait for your answer. At each start, ads also wait for your app store's answer about your age. When the app learns that a reader is under 18, that phone shows no ads at all (section 13).
• We never sell your personal data.

1. Who we are

The app and these pages are run by:

Jasr Digital Company FZE ("Jasr Digital")
Business Centre, Sharjah Publishing City Free Zone, Sharjah
United Arab Emirates (licence no. 4432040.01)
Privacy contact: privacy@jasrdigital.com
Help with the app: support@jasrdigital.com

We decide how the app and these pages use personal data: in data-protection law, that makes us its "controller". Google, Apple and Cloudflare decide for themselves how they use what they collect for their own purposes (sections 4, 9 and 14).

2. What stays on your phone

What the app keeps is stored only on your phone, in the app's own storage. We never receive it and do not use it for anything.

• Settings: your language; whether prayer times follow your GPS position or a city you chose; your last GPS position rounded to about 1 km, with its town, country and time zone (section 6); your prayer-time, notification and reminder choices.
• Your records: memorised ayahs, starred du'as, the tasbih count, where you stopped reading; your Hajj or Umrah journey (days only, never a time or place), saved du'as, Preparation's checklist and answers; Sport's answers and sessions (section 5); the water count; saved zakat calculations; My trip, saved places, flight legs, hotel answers, checklist and card ticks, the "I am lost" card; Smart life's reminders and records (sadaqah, money, goals, relatives, deeds, family time). Names and phone numbers you type in them stay on your phone too.
• Weather: the last four areas shown (about 11 km each), with their days. This shows roughly where you have been, and when.
• Ads: our ads settings file; your choice on the first-launch page or the Personalised ads switch, with when and where you made it and which words you saw, as its record; Google's consent answer; the full-screen ads' counts (when the app first ran with them, how often it was opened, today's counts, and when the last one and the last video were shown) and, after a video watched to its end, the day of that reward and until when banners are off; and what Google's ad software keeps there.
• Age: your answer to the app's age question (under 18, or 18 or older) and, if Sport or your app store said you are under 18, that yes or no (section 13).
• The app's own notes: the date of this policy you were last told of (section 19) and our Qur'an settings file (section 3).
• Downloaded content (section 3).

Prayer times, Sport's programme, searches and notifications are all worked out on the phone; what you type in a search never leaves it. The app gives you no ID number of its own.

3. What leaves your phone

Every request over the internet shows your IP address to the computer that answers it. Some of this is sent by Apple's, Google's or the phone maker's own software, which the app starts but does not control.

Content downloads (translations, du'as, hadith, the Health, Travel, Smart life and Sport sections, the city list, Find's files) come whole, once, the same for every reader of that section in that language, so our site never learns which page you read or what you searched for.

What is required. Nothing here is required by law or by a contract with us. Location is optional (without it, choose a city), and so are notifications (without them, no Athan) and Sport (section 5). Each item is needed only for the feature that sends it, and offline the app works with what it has. Google's ad software collects what section 4 lists whenever ads can show.

4. Ads (Google AdMob)

The app shows a few ads from Google AdMob, each marked as an ad:

• Banners: a small banner marked "Ad" on Home, the Explore tab, the Prayer and Weather pages and Smart life's Family time ideas.
• Now and then, a full-screen ad, with its own close button: at most three a day (at most one as you come back to the app, at most two as you go back from a page), each at least an hour from any other and an hour after a video, so never two in a row, and never on your first day.
  • When you come back to the app after two to four hours away, if you left it on Home, Explore or Weather: the app's opening picture shows first, then the ad. Never when the app starts afresh, in its first three days or first five opens, when you open it from a notification, or from 15 minutes before to 20 minutes after a prayer time (worked out on your phone).
  • When you tap Back on the Weather page to return to Home, on the Travel checklist once every line is ticked, on a restaurant or hotel card you have shown, or on Family time's ideas, if an ad is ready: it shows before the page you go back to, and never when you tap a tab. At these moments the app may instead first ask "Watch a short video for a day without banners?", with Watch and No thanks: the video starts after a five-second countdown, or at once with Watch; No thanks shows nothing.
• A video you choose: at the foot of Home and Explore, "Watch a short video for a day without banners". Watch it to the end and that phone shows no banner for 24 hours. One such reward a day, from this button or the question above; nothing changes if you do not watch.

Never an ad in the Qur'an reader or on a page of verses, hadith or du'a, in Hajj and Umrah, Health, Sport, Find, Settings, Emergency help, or a notification. A full-screen ad also never comes on the way into or out of those places, the Prayer page, Qibla, Religion's other pages, Tips, Your day, Smart life's tools (Family time's ideas aside, above), Near me, the flight plan, the help pages, or a page made for typing or waiting, such as Share an update, My trip or a download.

Ads appear only once the app has read our ads settings file at least once; when our site cannot be reached, it follows the last copy it read. On a phone that has never read it, no ad shows and the app does not ask Google about consent. Each kind of ad has its own switch in that file and is off unless the file turns it on. Our settings can also make every ad non-personalised (Apple's tracking question is then not asked), or turn every ad off in one country; your phone works out where you are, as below, and tells no one. At each start, the app asks Google nothing until your app store has answered about your age and, where the app asks your age, you have answered (section 13).

When ads are personalised

No ad is personalised anywhere until you say yes.

How the app knows where you are, on the phone: a time zone in a first-row country always counts; otherwise it uses the country your prayer times follow or, before there is one, your phone's region, and if it knows neither, ads are not personalised. Google learns only whether an ad may be personalised. Your choice goes with you when you travel, except into the first row.

At first launch, after the age question where it is asked (section 13; after Under 18, none of what follows), the app asks Google silently whether a consent form is needed (this check reaches Google at every start while ads are on), then shows its own page: on Android outside the first row, two buttons, Continue with personalised ads or Continue without, and until you tap one no ad service is started and no ad asked for; in the first row, and on iPhone, one Continue. A line under the buttons, as under the age question's, says that by continuing you accept our terms of use (section 12). Google's form follows where Google says the law asks for it. On iPhone outside the first row, Apple's tracking question may follow, once, but never while Personalised ads is off, after you answer Google's consent form, or for a reader under 18. The page is shown when the app first starts; after it, the switch is the way to say yes.

What Google receives

At each start, and whenever an ad is loaded (a full-screen ad ahead of time, to have one ready) or on screen, Google's ad software collects by itself:

• your IP address, from which Google can estimate roughly where you are;
• the app's name and version, your phone's model, system version and language;
• device identifiers: on Android, the advertising ID (unless you deleted it), the app set ID and, where they apply, identifiers linked to accounts signed in on the phone; on iPhone, the identifier for vendor, and the advertising ID only if you allow tracking; on both, an identifier Google's ad software creates for our apps only;
• when the app is opened, which ads were shown or tapped, and how well the app and the ad software run (for example launch time, freezes, energy use and crash reports).

It receives this whether or not ads are personalised. Personalised ads use your advertising ID and what Google has learnt from other apps and websites; other ads use the app and a rough location (about city level), the identifiers still limiting repeats, counting ads and preventing fraud. On Android, Google's "Privacy Sandbox" may also give it broad topics of interest (ad topics) and say whether an ad led to an action (ad measurement); your phone's ad privacy settings turn these off.

The app's ad request says only whether the ad may be personalised: no words, page, location or age. Ads are limited to Google's rating G (suitable for all audiences). Google may show other ad companies' ads and share some information with its ad partners, listed in its consent form; an advertiser receives your visit if you tap its ad; on iPhone, Apple's SKAdNetwork may report an install after a tap, with no identifier of you. Google uses all this under its privacy policy (policies.google.com/privacy) and its rules for apps that show its ads (policies.google.com/technologies/partner-sites).

How to change your choice

In the app, open Settings → Privacy and ads:

• Personalised ads: off, every ad on that phone is chosen without your interests (Google learns only that). It does not change what Google's ad software collects: to stop it receiving your advertising ID, delete the ID on Android or turn tracking off in the iPhone's Settings.
• Change my ad choices appears where Google offers its own privacy choices for the law where you live; if you opt out there, Google stops personalising ads by itself.
• Ad settings on this phone (Android) lets you turn off personalised ads for all your apps or delete your advertising ID. On iPhone, change your tracking answer in the iPhone's Settings.

In some US states, ads chosen from your interests count as "targeted advertising": opt out at any time with Personalised ads, or on iPhone by not allowing tracking (and section 16).

The app never gives Google's ad software your position or city, prayer times, what you read or search for, anything about your health or age, or your records. (On most Android phones the town-name lookup goes to Google's map service, separate from its ads.)

5. Health information

Sport, the exercise section, is optional. To choose a safe programme, it asks about your health.

• Before those questions, Sport says once what it asks, why, that the answers stay on this phone and no one receives them, not Muslim Coach and not Google, and how to change your mind. You choose I agree or Not now (then Sport keeps nothing and makes no programme). Your agreement, its date and the words' version are kept with your answers.
• It asks about pain, injuries, health conditions and medical restrictions (from a fixed list, for example diabetes, cancer, a heart problem, a breathing problem, back or joint pain, recent surgery), current treatment, recent warning symptoms such as chest pain or fainting, whether you need seated exercises, pregnancy or a recent birth (asked only of women, or of readers who skip the sex question, aged 18 to 59), and your sex, height and weight. Sex, height and weight can be skipped; the other health questions must be answered for Sport to make a programme. Its other questions (age group, never your age; aim, time, days, equipment) are not about health.
• The health answers, your agreement and your programme are kept in one file in the app's temporary ("cache") folder, which neither phone's backup includes (if the phone empties it, Sport asks again). Sport's other answers, your sessions (day, minutes, stopped early) and its reminder are in the app's storage.
• Nothing about your health leaves your phone. Sport chooses your programme on the phone by fixed rules (height and weight only ever make it gentler) from exercises and pictures that are the same for everyone; as the pictures are offered only with a programme, a request for them shows only that a phone was given one.
• "Delete my Sport data" (on the first page of "Change my answers", under Sessions done and in Settings → Privacy and ads) removes all of it and withdraws your agreement.

Hajj and Umrah Preparation asks who is going and what to plan for (for example walking is hard, a long-term condition or daily medicines), only after you choose I agree on a page of its own that says the same things as Sport's (Not now keeps nothing, and Preparation works without them): its answers are kept in the same temporary folder, never sent, with your agreement, its date and the words' version, and "Clear my answers" removes them and withdraws your agreement. Reading the Health pages tells us nothing.

If you live in Washington or Nevada (United States), our Consumer Health Data Privacy Policy is a separate page: apps.jasrdigital.com/muslim-coach/health-data.

6. Your location

The app asks for your position only when you tap "Use my location", or "Allow" on the Qibla compass, and never in the background.

• Your exact position is used only on the phone (prayer times, the Qibla), in one small file of the temporary folder, outside both phones' backups. Your rounded position (about 1 km) is in the settings, which Android's backup can copy.
• What is sent: for your town's name, only the nearest point on a fixed grid, never more than about 0.8 km from you and the same for everyone nearby; when your country's usual prayer method or Asr school differs from the ones in use (for example after you travel; unless you chose both yourself), or at sea, up to four neighbouring points about 1 km away too. For the weather, an area about 11 km across. The phone's own location service may use nearby Wi-Fi and cell towers, under its own policy.
• While your prayer times follow your GPS position and location is allowed, the app quietly takes a new position when you open it and the last one is old, from another time zone, or known only roughly.

To stop it and remove it:

• Choose a city on the Prayer page: the app then erases your last GPS position from the phone, both the rounded and the exact one. A copy already in your phone's backup is replaced at its next backup. The weather of the areas you saw stays until replaced or cleared.
• Turning off location stops new positions, but if your prayer times still follow your GPS position, the app keeps using the last one: choose a city to stop that.
• Clear storage (Android) or uninstall removes everything, the weather areas and scheduled prayer notifications included. Android's "Clear cache" removes only the exact copy, and the iPhone's "Offload App" keeps the app's data.

7. Permissions

• Location, only while you use the app (you can choose approximate): when you tap "Use my location" or "Allow" on the Qibla, for prayer times, the Qibla, your town and the weather.
• Notifications: when you turn on prayer notifications or a reminder, all scheduled on the phone.
• Exact alarms (Android): usually granted at install; where not, the app may ask you to allow "Alarms & reminders", so the Athan sounds on the minute.
• Tracking (iPhone): Apple's question, once (section 4).
• On Android, granted without a question: internet and network state, vibration, restarting reminders after the phone restarts, keeping the phone awake briefly, the advertising ID, and Android's ad topics and ad measurement.
• Never asked: location in the background, contacts, camera, microphone, phone calls, your photos or files (the phone's own file picker is used), motion and fitness, or health data.

8. Backups

Your phone's own backup can copy the app's data to your own account, under Apple's or Google's terms. We never receive it.

• Android, if backup is on, can copy the settings (your position rounded to about 1 km), your records, Sport's answers that are not about health and its sessions, "I am under 18", your answer to the age question, the weather areas, your ad choices and the full-screen ads' counts, the downloaded content, the notifications already scheduled, and perhaps Google's consent answer. Those notification times (the Athans, reminders timed from prayer times, Sport's reminders) are worked out from your position and could show roughly where you were. Android puts this copy back whenever the app is installed again; you can delete it only with your phone's whole backup, in your Google account.
• iPhone: an iCloud or computer backup does not include the app's settings or records (save a Smart life backup to keep those). It includes your answer to the age question and the downloaded content, and may include Google's consent answer.
• Never in either backup: the temporary folder, with your exact position, Sport's health answers, agreement and programme, Preparation's answers, your app store's age answer, and the pictures you downloaded.

9. Our servers

For the app we run two small services, both on Cloudflare. Neither holds an account or a profile, and our own code on them stores nothing about you.

• Our content site only hands out files. No code of ours runs on it.
• Our weather service accepts only the request in section 3, and forecasts are cached for each area for a few days at most. To fetch a fresh one, it uses your IP address only to limit how many one address can make us fetch, through Cloudflare's rate-limiting tool, never writing it to a log. Its short notes about its own events hold no area, time zone or IP address from our code, though Cloudflare's log tool may add details of the request; Cloudflare deletes them within days.
• MET Norway, Norway's weather institute, receives only the rounded area, from our service, with our app's name and contact address.
• What Cloudflare records by itself. Like any host, Cloudflare handles each request's technical data, such as IP addresses and the address asked for. It uses some to run and protect its network, as a separate controller, under its privacy policy (cloudflare.com/privacypolicy), and keeps some for us as traffic and security records, which we use only to keep the services working and safe, never to find out who you are. Cloudflare sets how long they are kept.

If we turn on any other logging, tracing or analytics on these services, we will change this policy first.

10. How to delete your data

Almost all your data is on your phone, so you can delete it yourself:

• Location: choose a city (section 6).
• Travel: "Clear my trip" removes your trip, saved places, flight plan, hotel answers, your own checklist items and unsaved typing; the "I am lost" card, the flight plan and the checklist each have their own clear, and lines ticked on a Travel card are unticked on that card.
• Smart life: "Delete all my Smart life data" removes every record and reminder and the undo copy (files you saved elsewhere are yours to delete).
• Sport: "Delete my Sport data" (section 5).
• Hajj and Umrah: "Start again", each journey's Delete or "Clear history" on My Journey; "Clear my answers" and "Delete my checklist" on Preparation; a saved du'a's star.
• Zakat: delete one saved calculation, or all. The tasbih, starred du'as, memorised ayahs and water cups can each be reset or unticked.
• Age: "Under 18" stays: no button in the app removes it (section 13). "18 or older" goes only with "Delete all my data", and the app then asks again.

Everything at once: "Delete all my data" in Settings → Privacy and ads removes everything the app keeps on this phone — your settings and position, your records, the downloaded content, the reminders it scheduled and, where the app may show ads, Google's consent answer — and the app starts again as on its first day. If the phone is marked as a young reader's (section 13), that mark stays, so the phone keeps showing no ads. Uninstalling the app (or, on Android, "Clear storage") also removes everything. A copy in your phone's backup stays until a later backup replaces it or you delete that backup (section 8). For what Google's ad software holds, use section 4's steps and Google's tools (policies.google.com/privacy). Our own code keeps nothing about your requests (Cloudflare's records: section 9), and we delete your emails when you ask.

11. How long data is kept

12. Why we are allowed to use this data

Which laws apply. As a company of the United Arab Emirates, we are bound by the UAE's Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data wherever you live; if you live in Saudi Arabia, by its Personal Data Protection Law too; and where the General Data Protection Regulation (the EU's GDPR, or the UK's) applies to what we do, by it too, which depends on facts such as whether you are in Europe. If your own country's law gives you more rights, you have them.

What you keep in the app stays on your phone for your own use: we never receive it. The table covers what leaves your phone, and your emails. "Our terms of use" are the short terms at apps.jasrdigital.com/muslim-coach/terms, which you accept by continuing past the app's age question or its first page about ads, or by using the app; they say that the app is free and shows ads, as section 4 describes. On iPhone, Apple's standard licence agreement for apps also applies between you and us.

Where another country's law asks for the legal basis, it is the one in this table: your consent, our terms of use, or our legitimate interest. We use what leaves your phone only for these purposes, and never for another without first changing this policy as section 19 says.

Your right to object. Where we rely on our legitimate interest, you can object at any time, for reasons linked to your situation (section 15).

13. Children

Muslim Coach is made for adults (18 and over), not for children, and is in neither store's section for children, but younger people can install it. The app checks no one's age: it relies on your answer to its question, what your app store says and what you tell Sport. Until it learns that a reader is under 18, ads follow section 4.

• The app's question. Unless your app store gives your age at that start, or Sport's "I am under 18" is kept, the app asks on a page of its own when it first starts: "How old are you?", with two buttons, Under 18 and 18 or older. It keeps only your answer, under 18 or 18 or older, never a date of birth or an age, uses it only to protect young readers, and sends it to no one, Google included. Once you answer, nothing in the app changes "Under 18": not "Delete my Sport data", not your app store, not Settings, not "Delete all my data". Only clearing the app's storage (Android) or deleting the app (iPhone) removes it, and the app then asks again. "Delete all my data" removes an answer of 18 or older, and the app asks again at its next start. Your phone's backup can put it back (section 8): on Android when the app is installed again, and on either phone when a backup is restored. Ads wait for your answer: until you tap one of the two buttons, the app asks Google's ad software for nothing.
• Your app store. Where Apple or Google provides it (today only where a law asks, as in some US states), the app asks the store at each start for the age range it holds for you (on iPhone, Apple may first ask whether to share it). It keeps only whether you are under 18, uses that only to protect young readers, and sends it to no one, Google included. When the store says 18 or over, the app does not ask its own question at that start. Ads wait for that answer: at each start the app asks Google's ad software for nothing (no consent check, no ad of any kind) until the store has answered, or said it has no answer, or 30 seconds have passed. After those 30 seconds the answer kept from an earlier start counts, and an answer of under 18 that comes later still stops every ad at once.
• Sport. Its first page asks your age group (18–29 to 75+) and has a button "I am under 18" (Sport needs a connection the first time it opens). Tap it, and Sport asks nothing more and keeps only that answer.

For a reader under 18, that phone then shows no ads at all: no banner, no full-screen ad, no video. The app asks Google's ad software for nothing (no ad, no consent check), shows no ad page, form or tracking question, and does not start Google's ad service at the next start; what it still sends is only what section 3 lists for our own services and the town-name lookup, never for advertising. Sport keeps only the sessions already done. "Delete my Sport data" removes Sport's answer; the store's goes only when the store says 18 or over; your answer to the app's question stays, unless it is 18 or older and you use "Delete all my data".

Parents: we hold no data about your child on our servers. On the child's phone, answer Under 18 when the app asks, or tap "I am under 18" in Sport. To have the app ask again, clear its storage (Android) or delete it and install it again (iPhone); either also removes the app's data. We delete a child's emails when you ask (privacy@jasrdigital.com). Ads are limited to Google's rating G.

14. Data sent to other countries

Google (ads, our email, and on most Android phones the town-name lookup and location service), its ad partners and the advertisers whose ads you tap may handle data outside your country, including in the United States; Apple and some phone makers handle the town-name lookup under their own policies; Cloudflare runs a worldwide network; MET Norway, in Norway, receives only the rounded weather area; and we, in the United Arab Emirates, may answer your email from outside your country. We keep what leaves your phone to what each feature needs, and it travels encrypted. The terms behind each service:

• Cloudflare runs our services and these pages for us. For the data its data processing addendum (cloudflare.com/cloudflare-customer-dpa) covers, Cloudflare acts as our processor under it, which requires it to keep that data secure; it handles the rest of the request data as a separate controller, under its privacy policy (section 9).
• Google's ad software uses what it collects as an independent controller, under Google's privacy policy and the ads data protection terms between Google and us (business.safety.google/adscontrollerterms), in which each of us agrees to comply with the data-protection laws that apply to it.
• Google Workspace handles our email as our processor, under Google's data processing addendum (cloud.google.com/terms/data-processing-addendum), which requires Google to keep it secure.
• The location and town-name services of Apple, Google and phone makers work for your phone under their own terms with you, not under a contract with us.

The UAE's and Saudi Arabia's laws also set conditions for sending personal data abroad (the UAE's Decree-Law, articles 22 and 23; Saudi Arabia's law, article 29). For data covered by EU law, Google and Cloudflare are certified under the EU–U.S. Data Privacy Framework, which the European Commission found adequate, and otherwise their terms provide for the EU's standard contractual clauses. Norway is in the European Economic Area. The Commission has made no such decision for the United Arab Emirates or Saudi Arabia. Readers in Belarus: the United States and the United Arab Emirates, where the data described here may go, are not among the countries Belarus lists as protecting personal data adequately, so the protection there may be lower than in Belarus.

15. Your rights

The UAE's law gives you rights over the personal data we hold about you, wherever you live; so do Saudi Arabia's law if you live there, the GDPR where it applies, several US states' laws, and often your own country's law. Which rights you have depends on that law and the case. Using them is free. They include the right to:

• know whether we hold data about you, what, why and who we share it with, and get a copy;
• have it corrected, deleted, or, where not needed, made anonymous or blocked;
• limit or object to how we use it, or receive it in a common format for another organisation;
• refuse or take back your consent at any time (what was done before stays valid), and know what refusing changes;
• complain, and, where the law gives it, claim compensation for damage from unlawful use.

Your right to object. Where we rely on our legitimate interest, you can object at any time for reasons linked to your situation. We will then stop, unless the law lets us continue (under the GDPR, only for compelling reasons that override yours, or for a legal claim).

How: most of your data is only on your phone, where you can see and delete it (section 10). For anything else, write to privacy@jasrdigital.com. With no account, we usually hold nothing we can link to you; we check what we can find and answer within four weeks (if we need longer, we say why within those four weeks and answer within four more), and may ask you to show the request is yours. If we refuse, reply to ask us to look again: we answer within 45 days with our reasons and, if we still refuse and your US state gives you this right, tell you how to complain to its Attorney General.

Where to complain: to a data-protection authority: the UAE Data Office; in Saudi Arabia, SDAIA (the Saudi Data and Artificial Intelligence Authority), within 90 days of what happened or of when you learned of it; elsewhere, the authority where you live (for example Nigeria's Data Protection Commission, Brazil's ANPD, Türkiye's Personal Data Protection Authority, India's Data Protection Board once its law applies, a US state's Attorney General, or, where the GDPR applies, the supervisory authority where you live, work or the problem happened).

Decisions by computer. We make no decision about you by computer alone with legal or similarly important effects. Google's ad software may choose personalised ads from a profile of your interests (section 4), which Personalised ads stops; Sport's rules, on your phone, choose your programme or suggest you see a doctor first, which is advice only.

16. We never sell your personal data

We never sell your personal data, and we never will. The app gives ad information only to Google (section 4), which may show ads from other companies and share some information with its ad partners.

In the United States, some states' laws, California's among them, count it as "selling" or "sharing" personal data when an app lets an ad company use it for ads chosen from what you do in other apps and websites, even with no money paid. The app's ads are chosen that way only after your yes (section 4). You have the right to opt out of that "sale" or "sharing" at any time, in either of two ways, both in Settings → Privacy and ads: turn off Personalised ads (on iPhone, you can also not allow tracking); or, where Google offers its own choices for your state, tap Change my ad choices and opt out there, after which Google limits how it uses your data for ads. Opting out changes nothing else in the app.

17. Our web pages, and your emails

Our pages at apps.jasrdigital.com set no cookies of their own, use no analytics (we have turned none on) and load no fonts or scripts from other websites. Their host, Cloudflare, handles your IP address and what your browser sends (section 9), and may set a security cookie of its own if it has to check that a visitor is not a robot, for example during an attack.

Emails. We receive your address, message and any attachment, and use them only to answer you. We keep them, with our replies, for at most 90 days after our last exchange with you. We delete every email with health or religious details that we have answered, with our replies in the same conversation, so that such details go within three months of our answer; the only exception is an email the law requires us to keep or that we need for a legal claim. We also delete your emails, and our replies, when you ask. Our email is Google Workspace, which erases a deleted message from its systems within the time its terms with us set. Please don't send health or religious details unless you need to. If you do, we use them only to answer you, and delete them within three months of our answer.

18. The app stores

Apple's App Store and Google Play handle your download under their own privacy policies. They give us statistics, such as the number of downloads, and crash reports from readers who agreed to share them with developers. None of this tells us who you are, and we use it only to keep the app working.

19. Changes to this policy

We publish each new version here, with a new date at the top and a line in the list below. If a change matters to how your data is used (data leaving your phone that did not before, a new purpose, or a new company receiving it), we also tell you in the app — once, with the policy's new date and a link to read it — before it applies to you, and in the app's update notes. Where the law where you live requires your agreement, we apply it to you only once you give it.

Changes: version 1, the first version, published on the date at the top.

20. How we protect your data

• What the app keeps is in its own storage, which other apps cannot read. The app adds no encryption of its own: your phone's protections, such as its screen lock and encryption, apply. A copy leaves only through your phone's backup (section 8), or when you share or save something, such as a Smart life backup file, which is not encrypted.
• Everything the app itself sends over the internet travels encrypted (HTTPS).
• Our own code on our services keeps no record of who asked for what (section 9).
• Every company that receives data from the app or from us is bound to protect it as this policy describes: Google Workspace by its data processing terms with us, Google's ad software by the ads data protection terms between Google and us, and Google's ad partners by Google's rules for them (section 14). For the data its data processing addendum covers, Cloudflare acts as our processor under it; it handles the rest of the request data as a separate controller, under its privacy policy (section 9).
• If a security breach ever affected personal data we hold, we would tell the authorities and the people concerned as the law requires.

21. Contact us

Jasr Digital Company FZE
Business Centre, Sharjah Publishing City Free Zone, Sharjah
United Arab Emirates (licence no. 4432040.01)
Privacy: privacy@jasrdigital.com
Help with the app: support@jasrdigital.com
Our phone number is on our support page: apps.jasrdigital.com/muslim-coach/support

For Brazil's law (LGPD), our person in charge of data protection (the "encarregado") is Anass Fahim, at privacy@jasrdigital.com.